Reviews policy

Our own reviews

On HausMesh the word review means a product that we tested ourselves, and a review says what we tested and how. Our buying guides and comparisons are based on published specifications and compatibility lists, they are not reviews, and they say so. Where a piece rests on our own testing, we mark it and explain how we tested.

Owner reviews

Product pages let readers post reviews of products they own. They are labelled Owner reviews, not tested by us: they are the reviewer's experience, not ours.

Who may review

Anyone with an account may review a product they have used, once per product. One reviewer, one review per product: you can edit your review while it is waiting or after it was rejected, but not post a second one.

The two declarations

To post a review you must confirm both of these:

1. This review is based on my own experience of the product.
2. I received no payment or free product for this review.

A review without both is not accepted.

Moderation

Every review is read before it appears. Nothing is published until it has been approved, and an approved review shows the reviewer's display name and the date.

We reject or remove a review that:

• is not based on the reviewer's own experience, or that we believe is fake;
• was paid for, or written in return for a free product, a discount or any other reward;
• is written by the maker, a seller or a competitor, or on their behalf;
• is about the delivery, the shop or the price rather than the product;
• is abusive, discriminatory or defamatory, or gives personal details;
• is advertising, a copy of someone else's text, or off topic.

Reasons, appeals and removal

When we reject or remove a review we record the reason and show it to the person who wrote it. If you think we got it wrong, edit your review or write to us through the contact page and say why. A different decision is possible: we will read it again and answer.

To report a review, use the same page. A review that breaks these rules can be removed at any time.