Takedown requests
How a rights-holder or a manufacturer asks us to remove something, and what we do.
Last updated
Who can ask
- A rights-holder who believes we are using a picture, text or other work without permission.
- A manufacturer or brand who wants to correct or remove a picture or a statement about its product.
- Anyone who wants personal information removed. See the privacy policy for your data rights.
How to ask
Write to us through the contact page, and say that it is a takedown request. Please include:
- your name, and who you act for;
- the address of the page on HausMesh and what you want removed;
- why: for a work you own, say what it is and that you hold the rights, and give us a way to check;
- how to reach you.
Pictures of products
Product pictures on HausMesh belong to their makers. We show them to identify the products and for comment and review, and say so at the bottom of every page. If you hold the rights to a picture and want it removed, ask as above and say which page and which picture: the steps below apply, and we take the picture down while we look into it.
What we do
- We acknowledge your request within three working days.
- If it looks valid, we take the material down while we look into it. We would rather remove a picture and restore it later than leave it up.
- We decide within seven days of confirming who you are, and tell you what we did.
- If a reviewer or other contributor wrote the material, we tell them and give them the chance to respond.
We act on genuine requests. A request that is not genuine, or that tries to remove accurate reporting, may be declined, and we will say why.